Shipping policy

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Flat Rate Shipping on all Prints

A $10.50 flat rate shipping fee applies to print orders under $150. Express shipping is available at $12.50.

Free Shipping

Take advantage of free shipping on all orders over $150 within Australia.

Shipment to P.O. boxes or APO/FPO addresses

bigi nagala ships to addresses within the Australia, including PO Boxes.

Customs, Duties and Taxes

bigi nagala is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping 

Orders will be shipped via Australia Post Standard International Shipping.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.